Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We provide FREE shipping on the Nekdoodle® Neck Float within the USA.Shipping charges for other Nekdoodle® items and other countries are calculated during checkout.

Which payment methods are accepted in the Online Shop?

We accept all major payment types, Visa, Master Card, Discover, American Express and PayPal.

How long will delivery take?

For US destinations we ship USPS First Class Mail, which takes approximately 1-3 business days.

For International destinations we ship USPS First Class Mail International. Rates and delivery time varies by location.

How secure is shopping in the Online Shop? Is my data protected?

Yes, all your data is protected and your shopping is secured by SSL certificate provided by world renowned corporation Cloudflare.

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